Steps to reproduce

1. Goto JIRA Service Desk configuration from within the Global Administration
2. Click on "View and customize"

Expected

You are redirected to the Help Center with the "Customize" side panel open

Actual

You are redirected to the single portal view instead, which doesn't not have a sidepanel available

Workaround

You have two options available:

• From within the Single portal view, click on the "Help Center" link and then on the "Customize" button that appears in the top right hand corner
• or; create another Service Desk project, and the link will work again