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Suggestion
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Resolution: Fixed
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None
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39
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17
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UPDATE: 9th October, 2020
Hello all! I'm happy to share that we have now actively picked up this ticket and will be resolving it shortly. We will provide another update when we're done.
Cheers,
Jason
Problem Definition
At the create issue screen, on the customer portal, the field share with is coming with the default value of an organization instead of private request, customers can accidentally share issues that must have restricted access.
Also, when a customer is part of several organizations, the default setting will be private request. In some scenarios, customers may want to have the option to select one of their organizations as their default one rather than just private.
Suggested Solutions
Create an option to choose the default value for the field share with at the customer portal.
- duplicates
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JSDCLOUD-4382 Allow turning off sharing request with Organization by default
- Closed
- is related to
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JSDCLOUD-9300 Ability to change position of `Share with` in portal request form
- Gathering Interest
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JSDCLOUD-5853 Customer Portal Does Not Display Custom Validator Error
- Reviewing
- mentioned in
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