Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-5306

JIRA Service desk customer portal does not show attachements

    XMLWordPrintable

Details

    Description

      Customer create a request
      Agent received it and did a attachment and selected to share with customer
      Customer receives a comment with the attachment name in square bracktes, but no attachment

      This is a total show stopper for us to use service desk!!!

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              be2df297c86d Michelle Ferreira
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: