Details
-
Bug
-
Resolution: Duplicate
-
Low
Description
Summary
Service desk projects' sidebar breaks and results in a blank page when there are add-ons installed in the instance. So far, it looks to be affecting the following add-ons:
- Tempo Timesheets by Tempo
- Canvas for JIRA by Comalatech
- Automated Log Work for JIRA by Gebsun
Steps to reproduce
- Subscribe for Tempo Timesheets/Canvas for JIRA;
- Create a Service Desk Project
- Click on Timesheets/Canvas at the left sidebar
Expected behaviour
The link should redirect to the respective add-on's page.
Current behaviour
See that the Project Administration tab sticks at the top blue bar and nothing else is visible.
Workaround
- For Tempo Timesheets enabled instances:
- Disable the tempo-project-sidebar-timesheet and tempo-project-sidebar-timesheet-panel modules from Tempo Timesheets add-on.
- Use the Tempo tab at the top of the page instead.
Affected versions:
- Tempo Timesheets
- v7.1.0-OD-02-025
- v7.1.0-OD-02-030
- Canvas for JIRA
- 2.0.58-AC
- Automated Log Work
- 1.0.30-AC
Attachments
Issue Links
- is duplicated by
-
JSDSERVER-3269 Project tab panels do not load on service desk projects
- Closed
- mentioned in
-
Page Loading...
- was cloned as
-
DESK-4557 Loading...