If the user profile language differs from the System Language, creating a project from Service Desk Fails

XMLWordPrintable

      If the user JIRA profile language differs from the System Language, when creating a Service Desk project, the project creation will fail

      With the System Language set to English and the profile set to German one of the generated error is

      Fehler
      There was a problem creating Automation rules for this new Service Desk

      workaround
      change the user profile language to the System Language.

        1. Service_Desk_error_fr.png
          Service_Desk_error_fr.png
          28 kB
        2. Service_Desk_error_ger.png
          Service_Desk_error_ger.png
          31 kB
        3. Service_Desk_error_jp.png
          Service_Desk_error_jp.png
          34 kB

            Assignee:
            Ed Zhang (Automation)
            Reporter:
            davy (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

              Created:
              Updated:
              Resolved: