Cloud JIRA Service Desk queue is blank

XMLWordPrintable

      Problem:
      When navigating to the "Queues" section in Service Desk, the section appears empty.

      Diagnosis:
      The Chrome Console logs an error:
      Uncaught TypeError: Cannot read property 'ui' of undefined

      Environment:
      JIRA Service Desk Cloud
      Google Chrome
      Starting occurring after Monday's release.

      We are currently investigating on the cause and a permanent solution.

      Workaround:
      Clear Browser Cache
      This is not a permanent solution as the problem might appear again.

        1. console_error.jpeg
          339 kB
          Mauro Badii

            Assignee:
            Hoa Le (Inactive)
            Reporter:
            Mauro Badii (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            13 Start watching this issue

              Created:
              Updated:
              Resolved: