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Type:
Bug
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Resolution: Duplicate
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Priority:
Low
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Component/s: Automation
Summary
When the automation Be aware of urgent issues is applied to alert/mention user in an internal comment, customer will be able to view the internal alert comment
Steps to Reproduce
- Create automation Be aware of urgent issues to alert a user
- Create an issue which matches the automation requirments
Expected Results
Customer would not be able to view the internal comment
Actual Results
Customer is able to view the internal comment
Notes
The comment will not be visible once the page is refreshed.
- duplicates
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JSDCLOUD-5228 Internal Portal Comments from Automation Rule show as External
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- Closed
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