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  1. Jira Service Management Cloud
  2. JSDCLOUD-491

Users find it hard to find how to attach a file using the Customer Portal

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      A lot of our customers are confused about how to add attachments (for example). It would be helpful to have simple end-user documentation that organizations running Service Desk could refer their users to.

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          is duplicated by

          Suggestion - JSDCLOUD-1233 Drag and Drop in Service Desk customer portal

          • Closed
          is related to

          Suggestion - JSDSERVER-491 Users find it hard to find how to attach a file using the Customer Portal

          • Closed

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              llu lingbo (Inactive)
              aatkins TonyA
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