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Suggestion
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Resolution: Timed out
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None
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2
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Hi Everyone,
Thank you for previously raising this feature request and bringing it to our attention.
Within our company roadmap and work capacity, we try to address or review each feature request but admit that not each one will be implemented. To continue the culture of being honest and open, we are closing this ticket to focus on our upcoming roadmap for all Jira Service Management Cloud users. You can visit Atlassian Cloud Roadmap to learn more about what was recently released and the upcoming roadmap.
Thank you again for providing valuable feedback to our team!
Subhra Majhi
Jira Service Management Cloud team
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Problem Definition
As per current, notification can't be control by time based on working hour or non working hour. It will be great if the notification will be different during non working hour.
Suggested Solution
Give option for admin to configure different notification template based on time.
Why this is important
More friendly reminder to the customer that create during non working hour.
- is related to
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- Closed