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  1. Jira Service Management Data Center
  2. JSDSERVER-4846

As admin, would like to configure notification based on time

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Details

    • Suggestion
    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      As per current, notification can't be control by time based on working hour or non working hour. It will be great if the notification will be different during non working hour.

      Suggested Solution

      Give option for admin to configure different notification template based on time.

      Why this is important

      More friendly reminder to the customer that create during non working hour.

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        Issue Links

          relates to

          Suggestion - JSDCLOUD-4846 As admin, would like to configure notification based on time

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              Unassigned Unassigned
              nroslan Atiqah Roslan
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              Dates

                Created:
                Updated:
                Resolved:

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