Satisfaction Survey for Standard JIRA Notification

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      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for previously raising this feature request and bringing it to our attention.

      Within our company roadmap and work capacity, we try to address or review each feature request but admit that not each one will be implemented. To continue the culture of being honest and open, we are closing this ticket to focus on our upcoming roadmap for all Jira Service Management Cloud users. You can visit Atlassian Cloud Roadmap to learn more about what was recently released and the upcoming roadmap.

      Thank you again for providing valuable feedback to our team!

      Anchal Chopra
      Jira Service Management Cloud team

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition:

      At the moment, the Satisfaction Survey is only available for JIRA Service Desk Notification at Resolved Notification. But, such feature could be needed for other Project Type in which the Context of the Feedback could different and there is such scenario where the Service Desk project would need to use JIRA Standard Notification.

      Problem Solution:

      To have this feature to be available for all project types and notification when JIRA Service Desk Application is installed in the instance.

      Why is it needed:

      • To make the feature is available for other project types that need the feature as well.
      • At such, it will help a third-party integration of email notification.

            Assignee:
            Unassigned
            Reporter:
            Julian (Inactive)
            Votes:
            4 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: