XMLWordPrintable

    • 0
    • 1

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      I have several queues.  I would like to organize them with separator bars and be able to expand and collapse queue sets for which i have defined as the sum of the queue counts nested in them.    Below i have used the standard JIRA statusCategories to create the OPEN, DONE queues.    Within OPEN and DONE, there are different levels.   I Then also have Queues organized by customers, assignees and specific business categoires.    notice that OPEN (26) + DONE (47) = ALL (73)...according to how i defined them.

      Finally, i like that i can order the queues, but it would be good as an admin to be able to sort the results in the queue view just like jira.

       

        1. Untitled.png
          13 kB
          Mike DiGiantomasso

            Assignee:
            Unassigned
            Reporter:
            Mike DiGiantomasso
            Votes:
            9 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: