Allow REST API to set null values for custom fields

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      Problem Definition

      REST API: Internal Server Error (500) setting custom fields to null on create request

      Call: https://INSTANCE.atlassian.net/rest/servicedeskapi/latest/request

      {
          "serviceDeskId": "1",
          "requestTypeId": "2",
          "requestFieldValues": \{
              "summary": "Request JSD help via REST",
              "description": "I need a new mouse for my Mac",
            "customfield_10106":null
          }
      }
      

       

      Suggested Solution

      The rest should accept the null entry or behave the same as if the field had nothing set.

      Workaround

      Leave the custom field empty ("customfield_10106":"") OR do not add it.

              Assignee:
              Unassigned
              Reporter:
              Elisa [Atlassian] (Inactive)
              Votes:
              21 Vote for this issue
              Watchers:
              12 Start watching this issue

                Created:
                Updated: