Details
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Suggestion
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Resolution: Fixed
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0
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19
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Description
NOTE: This suggestion is for JIRA Service Management Cloud. Using JIRA Service Management Server? See the corresponding suggestion.
Hi everyone,
Thanks for your continued patience with this feature request. The feature is now shipped to everyone.
Please see the following link for details and documentation - https://community.atlassian.com/t5/Jira-Service-Management-articles/Announcing-approval-by-email-in-Jira-Service-Management/ba-p/1678334
Cheers,
Jason and the Jira Service Management team
Summary
Service Desk 3.2 introduces a new Approvals feature. However, the approvers can only approve the ticket via the UI
Suggestion
Make it possible for Approvers to approve/decline requests via email
Attachments
Issue Links
- duplicates
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JSDCLOUD-8205 Allow approvals to work via email
- Closed
- is duplicated by
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JSDCLOUD-4775 Display approval buttons in the email
- Closed
- is related to
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JSDSERVER-4349 Allow approvals to work via email or automation
- Closed
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JST-604461 Loading...
- is resolved by
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FD-18546 Loading...
- mentioned in
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