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Suggestion
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Resolution: Fixed
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Problem Definition
When public signup is set to off (Request security is set to "Only people who have an account can raise a request") JIRA Service Desk agent won't be able to invite new customers (the Invite customers button is missing in the Customers page). However project Administrators are still able to invite new customers.
Suggested Solution
When public signup is turned off in for a Service Desk project:
- is related to
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JSDCLOUD-1920 As an Agent I'd like to be able to create a new customer
- Closed
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JSDSERVER-4301 Allow agent to invite Customer when public signup is off
- Closed