Knowledge Base for unlicensed user not showing

Summary

When using the unlicensed user functionality toward Confluence, as an unlicensed user, the articles list is not showing from the 'Find a solution box'

Environment

• Confluence 5.10.4
• JSD 3.1.9

Steps to Reproduce

1. Ensure JIRA and Confluence Application link is configured and using the same user base
2. Create a customer account through JSD portal
3. Try to search for an article

Expected Results

1. List of articles should be listed

Actual Result

1. No articles shown

Notes

• Assigning the customer account to JSD application access, allow the account to search for articles correctly. This, however will consume JSD license
• Revoking the customer account to JSD application access, will continue to allow the account to search for articles correctly. (seems to be a workaround)
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