Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-422

Allow user to define their own Series in the Reports section

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • Reports
    • 26
    • 5

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently, within Service Desk reports, the user is only able to choose the predefined series such as Tickets created, Resolved, etc.. Even though the user is able to define their own JQL. But it will nice to have the ability to define their own series. As for instance, if the user chose the Series to be Tickets created and then chose the JQL filter to include tickets which are in Unresolved status, The report will only show those tickets which were created AND still not resolved in that period of time.

        1. available series.jpg
          available series.jpg
          61 kB

              a625e3bf0ea9 Rishabh Bansal
              aalshargabi AlaA
              Votes:
              77 Vote for this issue
              Watchers:
              52 Start watching this issue

                Created:
                Updated: