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  1. Jira Service Management Data Center
  2. JSDSERVER-422

Allow user to define their own Series in the Reports section

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    • Suggestion
    • Resolution: Unresolved
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently, within Service Desk reports, the user is only able to choose the predefined series such as Tickets created, Resolved, etc.. Even though the user is able to define their own JQL. But it will nice to have the ability to define their own series. As for instance, if the user chose the Series to be Tickets created and then chose the JQL filter to include tickets which are in Unresolved status, The report will only show those tickets which were created AND still not resolved in that period of time.

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              Unassigned Unassigned
              aalshargabi AlaA
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