Allow anonymous users/customers to download attachments

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    • Type: Suggestion
    • Resolution: Unresolved
    • Component/s: Attachments
    • None
    • 35
    • 16

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Scenario

      In some cases, there's a need to send attachment links to anonymous users/customers (without an account) for download. However, JIRA Service Desk will require a login before the attachments can be downloaded.

      Suggestion

      It would be convenient to allow anonymous access to attachments, in a way that everyone can download as long as they have links.

              Assignee:
              Sushant Koshy
              Reporter:
              Andy Nguyen (Inactive)
              Votes:
              53 Vote for this issue
              Watchers:
              36 Start watching this issue

                Created:
                Updated: