Allow anonymous users/customers to download attachments

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    • Type: Suggestion
    • Resolution: Unresolved
    • Component/s: Attachments
    • None
    • 19
    • 16

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Scenario

      In some cases, there's a need to send attachment links to anonymous users/customers (without an account) for download. However, JIRA Service Desk will require a login before the attachments can be downloaded.

      Suggestion

      It would be convenient to allow anonymous access to attachments, in a way that everyone can download as long as they have links.

            Assignee:
            Sushant Koshy
            Reporter:
            Andy Nguyen (Inactive)
            Votes:
            53 Vote for this issue
            Watchers:
            36 Start watching this issue

              Created:
              Updated: