Allow anonymous users/customers to download attachments

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: None
    • 1
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      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Scenario

      In some cases, there's a need to send attachment links to anonymous users/customers (without an account) for download. However, JIRA Service Desk will require a login before the attachments can be downloaded.

      Suggestion

      It would be convenient to allow anonymous access to attachments, in a way that everyone can download as long as they have links.

              Assignee:
              Unassigned
              Reporter:
              Andy Nguyen (Inactive)
              Votes:
              26 Vote for this issue
              Watchers:
              13 Start watching this issue

                Created:
                Updated: