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  1. Jira Service Management Data Center
  2. JSDSERVER-4222

Allow anonymous users/customers to download attachments

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Details

    • Suggestion
    • Resolution: Unresolved
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    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Scenario

      In some cases, there's a need to send attachment links to anonymous users/customers (without an account) for download. However, JIRA Service Desk will require a login before the attachments can be downloaded.

      Suggestion

      It would be convenient to allow anonymous access to attachments, in a way that everyone can download as long as they have links.

      Attachments

        Issue Links

          relates to

          Suggestion - JSDCLOUD-4222 Allow anonymous users/customers to download attachments

          • Gathering Interest
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            People

              Unassigned Unassigned
              vdung Andy Nguyen (Inactive)
              Votes:
              24 Vote for this issue
              Watchers:
              11 Start watching this issue

              Dates

                Created:
                Updated:

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