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  1. Jira Service Management Cloud
  2. JSDCLOUD-4156

Allow an agent to set the notification when they get specific rating in CSAT survey

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Summary

      It will be great if we have a feature for an agent to set the notification when they get specific rating in CSAT survey.

      Workaround

      How to send notification when bad customer satisfaction received in Automation

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          Suggestion - JSDSERVER-4156 Allow an agent to set the notification when they get specific rating in CSAT survey

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              Unassigned Unassigned
              afajri Aulia Fajri (Inactive)
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                Created:
                Updated: