Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-4156

Allow an agent to set the notification when they get specific rating in CSAT survey

XMLWordPrintable

    • 4
    • 13

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Summary

      It will be great if we have a feature for an agent to set the notification when they get specific rating in CSAT survey.

      Workaround

      How to send notification when bad customer satisfaction received in Automation

              Unassigned Unassigned
              afajri Aulia Fajri (Inactive)
              Votes:
              62 Vote for this issue
              Watchers:
              32 Start watching this issue

                Created:
                Updated: