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  1. Jira Service Management Cloud
  2. JSDCLOUD-4156

Allow an agent to set the notification when they get specific rating in CSAT survey

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      Summary

      It will be great if we have a feature for an agent to set the notification when they get specific rating in CSAT survey.

      Workaround

      How to send notification when bad customer satisfaction received in Automation

              Unassigned Unassigned
              afajri Aulia Fajri (Inactive)
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                Created:
                Updated: