Allow an agent to set the notification when they get specific rating in CSAT survey

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Summary

      It will be great if we have a feature for an agent to set the notification when they get specific rating in CSAT survey.

      Workaround

      How to send notification when bad customer satisfaction received in Automation

            Assignee:
            Unassigned
            Reporter:
            Aulia Fajri (Inactive)
            Votes:
            62 Vote for this issue
            Watchers:
            32 Start watching this issue

              Created:
              Updated: