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  1. Jira Service Management Cloud
  2. JSDCLOUD-4133

Add Ability To Set Default Value For Fields at Request At Customer Portal

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      Currently when navigating to requests at customer portal, the default values for drop down menus are Created by me, Open requests and any request type.
      For some use cases it would be great to be able to change the default value of the fields. So, when navigating to Requests page to have Any Status instead of Open Requests.

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          Suggestion - JSDSERVER-4133 Add Ability To Set Default Value For Fields at Request At Customer Portal

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              Unassigned Unassigned
              somidi Sam Omidi (Inactive)
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