Urgently needed. why is this missing from the standard?

I faced this issue right at the start of building my Jira Project, whilst it is not available you can change the standard DD/MM/YYYY format in the global admin settings to display DD/MM/YYYY HH:MM as a workaround by default, But this will change it most places where just Date is required and will display 00:00 by default. If you navigate to System Settings from the settings menu, in the general configuration, select Advanced Settings, then change the Jira date time picker.

Working Settings below as a guide.

+1 for this request !

We're working toward our business using Jira for many of their processes that currently live in outlook/email.  This is a core feature to be able to help them sort out what they need. 

Please add a date mask / format option to fields, or at least the ability to add a separate field with date mask options. We should be able to have a column with date, date and time, long date, etc.  Most even somewhat modern tools have this baked in (Outlook, Excel, PowerBI, SSRS reports, etc.).

For Jira to get traction and adoption outside of IT users, this kind of thing is expected and required.

This little addition would be great.

A complete and unambiguous ISO formatted (www.iso.org/iso-8601-date-and-time-format.html) timestamp displayed prominently on Jira issues would be super helpful. Complete timestamps are essential for matching production support issues to incidents in databases or application logs. Timestamps are also essential for sorting issues in list views. 

Needing to scroll down an issue page to 'below the fold', and then hover over the created/updated fields to get timestamp information is a waste of time.

Timestamps would be much appreciated displayed in these locations:

• At the top right corner of each Jira issue page.
• In the created column for issue search list views.

ISO formatted examples:

YEAR-MONTH-DAY    HOUR:MINUTE:SECOND
2022-02-28  09:48:12
2021-10-21  17:04:45

Thanks!

Yes please. For me it can just be added to the date field. So we don't have to add another column. But that's just me.

This is really important for us

Much needed. Thanks.

Just Do It!

This is really important for us

We need this as well

We need this urgently as well. 

I also need this support, to be able to see the time along with the date for every ticket created.

I also need this. 

We also need this.

Me too, I Need this information!

Yikes, this is basic.  This is needed.  Not clear why this has been overlooked and the complexity to adding.   Please get this in place.

I need this; please provide ASAP, it is a basic requirement to know the Created Date and Time for a support Issue

This was created 4.5 years ago and yet still an issue for something so easy to fix

same here. creation time should be diplayed by default or at least it should be an option to activate manually

We need this asap.  We have SLA's we run by and the date/time is important to view via the queue

Yes we need this feature +1

(+)1

We need this for support. +1

Agree that this would be a huge +.

It would make managing tickets so much easier, especially at a quick glance, instead of having to hover over the created date to see the time.

Voting for this. 

+1

I need the time to be add to the created field.

This issue has been open and "gathering interest" for the last 4 years. Having grids display Date & Time  (created date & updated date) is a basic feature which is still not implemented.

With this feature missing as well as few others, the Jira service desk & portal just looks like a half baked product which relies on customers spending additional $$$'s to purchase add-on's to get basic features.

I thought there'd be an easy answer, please make the Create Time available in the Queue, this would be very helpful!  Please assign this ticket to a developer - they should be able to do this and your customers will definitely appreciate it! 

Great comment Derek - that would help with organising views for sure!

I agree.

Maybe the default is just Date (small monitor) however, being able to define the mask for ANY date/Time field would make a lot of sense.

For today I'm seeing 20/May/2019 12:22 PM for the Karyn Tooke comment above, but I would rather see 2019-05-20@12:44 (yyyy-mm-dd@HH:MM).

crazy this is not already available, +1 - gets my vote!!

Hi, displaying the timestamp (either with a new field or along with the "Created" field would be very useful. Exactly as rhee1153520992 explained

The .png file of the original description explains very well the need. When doing support, it is often important see quickly at what time that support ticket was created.

Thank you!

Miguel

@ Rodney Hee, @Sam Omidi, and all. I want to proudly announce that our Queues for Jira Service Desk app solves this problem. Using this app, you can sort columns in queue, so in the easy way you can add column "Created" and sort them by date and time by one click (see attachment). This app is available for both Jira Server and Jira Cloud. Please check it on the Marketplace.

If you have any question, don’t hesitate to e-mail us at contact@intenso.support

https://marketplace.atlassian.com/plugins/com.intenso.jira.queues-extension/cloud/overview

Best regards,

Katarzyna

The problem description is not quite correct. Queues actually do sort by date AND time. We just wish for the time to be a displayable in addition to the date in the Queue column for the Created and Updated fields.