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  1. Jira Service Management Cloud
  2. JSDCLOUD-3995

Ability to notify customers when issue is moved between projects.

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for your feedback on this feature.

      We are marking this issue as closed because it is a duplicate of JSDCLOUD-4506 which has received more traction. We suggest voting and watch the ticket there as the source of truth.

      Thank you again for your feedback!

      Diptajeet Datta
      Jira Service Management Cloud team

      Customer wants to send out an email notice when a Jira issues is moved from one Service Desk project to another.

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          duplicates

          Suggestion - JSDCLOUD-4506 Customer Notifications for Issue Updated Event

          • Gathering Interest
          is related to

          Suggestion - JSDSERVER-3995 Ability to notify customers when issue is moved between projects.

          • Closed

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              Unassigned Unassigned
              epereira@atlassian.com bpevandro (Inactive)
              Votes:
              3 Vote for this issue
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              5 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: