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  1. Jira Service Management Cloud
  2. JSDCLOUD-3831

Custom Image on Customer Satisfaction Feedback

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      When SD customer click Satisfaction Feedback on the email notification, it will be redirected to Satisfaction Feedback page where they can add the rating and leave a comment. However, the text and image on the feedback form is not currently possible to change.

      Suggested Solution

      It is great if user can have an option to customize the text and image.

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              a620038e6229 Jehan Gonsalkorale
              cteh Ting
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