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Type:
Suggestion
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Resolution: Won't Do
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Component/s: Customer Satisfaction (CSAT)
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0
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1
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Problem Definition
When SD customer click Satisfaction Feedback on the email notification, it will be redirected to Satisfaction Feedback page where they can add the rating and leave a comment. However, the text and image on the feedback form is not currently possible to change.
Suggested Solution
It is great if user can have an option to customize the text and image.
- is related to
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- Closed