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  1. Jira Service Management Cloud
  2. JSDCLOUD-360

Support for grouping users by customer

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      This would be useful for Service Desk installations used by product Support Department rather than an internal help desk.

      Jira users that belong to the same Customer group should be able to see each others issues.
      Also, a new field that populates with the Customer based on the user who created the issue would be useful.

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          is related to

          Suggestion - JSDCLOUD-270 Allow customers to view requests created by other customers belonging to the same organisation using the Customer Portal

          • Closed

          Suggestion - JSDSERVER-360 Support for grouping users by customer

          • Closed

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              Unassigned Unassigned
              57b2883d76f9 Eric White
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                Created:
                Updated:
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