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  1. Jira Service Management Cloud
  2. JSDCLOUD-3596

As an administrator, I want to be able to adjust the layout of the create issue screen

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      Other than vertical positioning of fields, it is not possible to make any adjustments to the layout of the create request screen for Service Desk. When working with request types that require a lot of fields to be filled in, this means the create screen can become really long stretched downwards.

      Suggested Solution

      Being able to place fields in columns provides the option to place fields next to each other instead of under each other. This helps to create a better looking layout.

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        Issue Links

          is duplicated by

          Suggestion - JSDCLOUD-6308 Feedback on the new JSD Portal design for the help center and request create pages

          • Gathering Interest
          is related to

          Suggestion - JSDSERVER-3596 As an administrator, I want to be able to adjust the layout of the create issue screen

          • Closed
          relates to

          Suggestion - JSDCLOUD-6308 Feedback on the new JSD Portal design for the help center and request create pages

          • Gathering Interest

          Activity

            People

              Unassigned Unassigned
              mnassette MJ (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: