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  1. Jira Service Management Cloud
  2. JSDCLOUD-3580

To introduce tab for the fields in customer request portal

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      • At this moment, if you are defining fields for your customer request portal, there is no option to organize the fields in tab as in JIRA. This is due to there is no screen functionality in JSD.
      • If you are appending a large number of field for the customer request portal, the users will need to do a lot of scrolling action which is not convenient.

      Suggested Solution

      • To introduce tab functionality for the customer request portal

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          Azfar Masut
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          Azfar Masut
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          Azfar Masut

              Unassigned Unassigned
              amasut Azfar Masut (Inactive)
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                Created:
                Updated:
                Resolved: