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  1. Jira Service Management Cloud
  2. JSDCLOUD-3529

customise e-mails for Service Desk

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    • Suggestion
    • Resolution: Duplicate
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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Hi

      Can you please confirm if you are able to customise the auto generated e-mails that the Service desk sends when an e-mail is received, this is so the e-mail can be branded and enhanced.

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          duplicates

          Suggestion - JSDCLOUD-218 As an Admin I want to be able to customize the Service Desk notifications' subject, content and format

          • Closed
          is related to

          Suggestion - JSDSERVER-3529 customise e-mails for Service Desk

          • Closed

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              Unassigned Unassigned
              cw1329326914 Candy Worth
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