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  1. Jira Service Management Cloud
  2. JSDCLOUD-3480

"Known issues with self-applicable workaround" pop-up

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      It'd be nice if customers could enable this pop-up window in their Service Desk portals, since it will give more visibility to articles.

      Currently, this is a custom feature on Atlassian's Service Desk portal. See screenshot.

        1. knowledge_popup.png
          174 kB
          Joao Palharini

              6cf75f652d57 Joseph (Inactive)
              jpalharini Joao Palharini (Inactive)
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