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Bug
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Resolution: Fixed
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Low
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11
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Severity 3 - Minor
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5
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NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.
Steps to Reproduce
- Create some issues and complete their SLA's
- Got to the issue navigator and sort issues by SLA
Expected Results
Issues are correctly ordered based on the SLA field
Actual Results
Issues are not ordered
Notes
Only happens to completed SLAs. Ongoing ones are ordered correctly.
- is duplicated by
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JSDCLOUD-12573 "Order by" SLA field is broken for completed SLAs
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- Closed
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- is related to
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JSDSERVER-3437 Unable to sort issues by SLA time when it's completed.
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- Gathering Impact
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- mentioned in
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