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Type:
Bug
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Resolution: Won't Fix
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Priority:
Low
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Component/s: Permissions & Roles - Customers
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3
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Severity 3 - Minor
NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.
Summary
Customer Accounts (therefore, Customer Portal Access only) are coming up as an option to use as a Project Lead/Default Assignee in Service Desk.
Environment
- JIRA 7.1.0-OD-05-006
- JIRA Service Desk - 3.2.0-OD-01-001-D20160127T101633
Steps to Reproduce
- On an instance with SD and valid customer accounts, navigate to a project (any type, does not need to be SD)
- Go to Project Administration > Users and Roles
- Click Edit Defaults in top-right
- Type the name of a customer account, and it displays in the search results.
Expected Results
The search results should only display users that should have access to be added as a Project Lead. Especially not Customer accounts.
Actual Results
Customer accounts are displayed as potential options for Project Lead
Workaround
No workaround
- duplicates
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JSDCLOUD-4282 In JIRA Service Desk, the default assignee can be set to a non agent
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- Closed
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- is related to
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JSDSERVER-3366 As administrator, able to select Customer Account as Project Lead / Default assignee
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- Closed
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