Automation rule to create new issue in another project with information from Service Desk Issue

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    • Type: Suggestion
    • Resolution: Fixed
    • Component/s: Automation
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    • 2

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Hi,

      There are specific Issue Types that I would want a Service Desk issue created for as well as a Developer (Jira Software) issue created for.

      I would like an automation rule, during creation, to copy information from the Service Desk input to a newly created Issue in a JIRA Software Project of my choosing (Developer) for a particular Service Desk Issue Type. Based on the Components selected, the Issue in JIRA Software might be created in a different project.

            Assignee:
            Unassigned
            Reporter:
            Anoop Chatterjee
            Votes:
            22 Vote for this issue
            Watchers:
            12 Start watching this issue

              Created:
              Updated:
              Resolved: