Automation rule to create new issue in another project with information from Service Desk Issue

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    • Type: Suggestion
    • Resolution: Fixed
    • Component/s: Automation
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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Hi,

      There are specific Issue Types that I would want a Service Desk issue created for as well as a Developer (Jira Software) issue created for.

      I would like an automation rule, during creation, to copy information from the Service Desk input to a newly created Issue in a JIRA Software Project of my choosing (Developer) for a particular Service Desk Issue Type. Based on the Components selected, the Issue in JIRA Software might be created in a different project.

              Assignee:
              Unassigned
              Reporter:
              Anoop Chatterjee
              Votes:
              22 Vote for this issue
              Watchers:
              12 Start watching this issue

                Created:
                Updated:
                Resolved: