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  1. Jira Service Management Cloud
  2. JSDCLOUD-3259

Ability to copy the automation of one project to another

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      Automation in each project is configured individually.

      Suggested Solution

      Ability to copy the automation of one project to another

      Current Workaroud

      navigate to System > Automation rules, from here you can copy the rules from one project to another. Select the rule that you would like to copy, and then click the ... menu next to that entry and choose Copy. From there you will get a prompt to confirm the project name(change the project name to Project B) this rule is in, the owner, and the title of the rule.

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              36bd3fea80e3 Makarand Gomashe
              jalor Janice Alor (Inactive)
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              Dates

                Created:
                Updated: