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Suggestion
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Resolution: Duplicate
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None
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None
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
We don't want all of our customer users to see the SLAs within the issues themselves. Yes, some, but only the super-customer-users. As a default, and if easier, make it so that no customer users can see SLAs with an issue.
To reproduce: either go to
Project > Issues > Open > select an Issue > open issue
OR
Service Desk > Queue > select an Issue > open issue
- is incorporated by
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JSDCLOUD-62 Add Permission so user can only view Portal and not JIRA.
- Closed
- is related to
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JSDSERVER-265 As a customer accessing JIRA from JSD > should not be able to see SLAs within the issue itself
- Closed