Details
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Suggestion
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Resolution: Timed out
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1
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11
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Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Summary
Since Service Desk view and JIRA project view were merged, the link to Reports only shows Service Desk reports, while JIRA default reports are missing.
Environment
- JIRA Cloud
Steps to Reproduce
- Open a Service Desk project
- Click Reports
Expected Results
Service Desk and JIRA default reports should be shown
Actual Results
Workaround
Add the link below to Project Shortcuts:
https://your_instance.atlassian.net/projects/your_project_key/?selectedItem=com.atlassian.jira.jira-projects-plugin:report-page
Attachments
Issue Links
- is related to
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JSDSERVER-2415 Consider making possible to view JIRA Core reports in a Service Desk project type
- Gathering Interest
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JSDCLOUD-2942 Include Time Tracking Report in JSM projects
- Future Consideration