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  1. Jira Service Management Cloud
  2. JSDCLOUD-2414

Option to remove or modify auto populated text

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      In JIRA Service Desk, when you click on Respond to Customer or some other option that will display a comment field, the comment field will be auto populated with the following:

      It would be good if Project Administrators could modify or remove this automated text.

        1. Screen Shot 2015-10-12 at 14.47.03.png
          Screen Shot 2015-10-12 at 14.47.03.png
          62 kB

            Unassigned Unassigned
            pcora Pedro Cora
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              Created:
              Updated:
              Resolved: