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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for raising your feedback on this feature.

      We have released Forms as a native feature that presents a wide range of options like checklists, dynamic fields, conditional sections, etc. This combined with automation makes this request obsolete. More information can be found in Use forms in Jira Service Management.

      With that, we're closing this ticket and if you have additional suggestions/questions, please let us know by commenting on this ticket or, raising a ticket via https://support.atlassian.com.

      Prathiksha M S
      Jira Service Management Cloud team

      Best way to describe is this...

      1. Make the "Summary" a hidden field and set it as "New Employee: $1"
      2. A field (I have no idea where it would go) would map to $1 when submitted.

      The issue would then be set to "New Employee: XYZ". It could do more than one replacement... e.g. "Promotion: $1 to $2".

            Loading...
            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

                NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

                Atlassian Update - October 2023

                Hi Everyone,

                Thank you for raising your feedback on this feature.

                We have released Forms as a native feature that presents a wide range of options like checklists, dynamic fields, conditional sections, etc. This combined with automation makes this request obsolete. More information can be found in Use forms in Jira Service Management.

                With that, we're closing this ticket and if you have additional suggestions/questions, please let us know by commenting on this ticket or, raising a ticket via https://support.atlassian.com.

                Prathiksha M S
                Jira Service Management Cloud team

                Best way to describe is this...

                1. Make the "Summary" a hidden field and set it as "New Employee: $1"
                2. A field (I have no idea where it would go) would map to $1 when submitted.

                The issue would then be set to "New Employee: XYZ". It could do more than one replacement... e.g. "Promotion: $1 to $2".

                        Unassigned Unassigned
                        9b96c78c4f0a Shane Froebel
                        Votes:
                        3 Vote for this issue
                        Watchers:
                        3 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            9b96c78c4f0a Shane Froebel
                            Votes:
                            3 Vote for this issue
                            Watchers:
                            3 Start watching this issue

                              Created:
                              Updated:
                              Resolved: