Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-2176

Help Center Logo is not changing

XMLWordPrintable

      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      When changing the logo from Help Center, for some logos after saving changes it come back for the previously one.
      This is not happening for all images and I could find the reason why some of them worked and other don't. Exemple of image that is not working is attached.

      It seems to be an issue with monochromatic images. If the image has at least one non-white pixel the upload will work.

        1. jira-logo-scaled.png
          jira-logo-scaled.png
          0.7 kB
        2. Screen Shot 2015-08-04 at 1.58.44 PM.png
          Screen Shot 2015-08-04 at 1.58.44 PM.png
          46 kB

            Unassigned Unassigned
            hfreitas Henrique Freitas (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: