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  1. Jira Service Management Cloud
  2. JSDCLOUD-2145

Allow agents to access multiple service desk at once

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Hi,
      Some agents work on multiple service desk projects at the same time. It can be nice if an agent can access all service desk tickets of multiple projects at once.

            [JSDCLOUD-2145] Allow agents to access multiple service desk at once

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3442374 ] New: JAC Suggestion Workflow 3 [ 3694423 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2317154 ] New: JAC Suggestion Workflow [ 3442374 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2050061 ] New: JSD Suggestion Workflow - TEMP [ 2317154 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2045574 ] New: JSD Suggestion Workflow [ 2050061 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1873028 ] New: JSD Suggestion Workflow - TEMP [ 2045574 ]
            jonah (Inactive) made changes -
            Description Original: Hi,
            Some agents work on multiple service desk projects at the same time. It can be nice if an agent can access all service desk tickets of multiple projects at once.             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Cloud*. Using *JIRA Service Desk Server*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDSERVER-2145].
              {panel}

            Hi,
            Some agents work on multiple service desk projects at the same time. It can be nice if an agent can access all service desk tickets of multiple projects at once.
            jonah (Inactive) made changes -
            Link New: This issue is related to JSDSERVER-2145 [ JSDSERVER-2145 ]
            vkharisma made changes -
            Project Import New: Sun Apr 02 00:24:18 UTC 2017 [ 1491092658763 ]
            Marty made changes -
            Component/s Original: JIRA Integration [ 35890 ]
            Component/s New: API and Integrations [ 35993 ]
            Marty made changes -
            Component/s New: JIRA Integration [ 35890 ]
            Component/s Original: Cross-project flow [ 33394 ]

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              7ce06b736af8 M Amine
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                Created:
                Updated:
                Resolved: