Issue Summary

When a user sends an email to JIRA Service Desk Mail Handler, if the email comes from a Hotmail Mail Server, then the quotes(earlier messages) are appended to the Service Desk comment.

This differs from the behaviour from other email servers(e.g. Gmail).

h5 Steps to test

• Set up a POP mail server as your email channel for Service Desk.
• Add a user who uses a hotmail account.
• Let the user create a mail and reply to it.
• Should the user reply directly to your reply from his mail client, then the old mails would be added into the email as well.

Expected Behaviour

• Service Desk would strip the quotes from old messages.