Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-206

Issue Navigator unable to sort by SLA fields

    XMLWordPrintable

Details

    Description

      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      Due to the way the SLA data is stored, Lucene isn't able to grab the correct values for these fields and use them for sorting, although it's possible to request that in a JQL query.

      Attachments

        1. SLA_bad_sorted_2.png
          60 kB
          Patrick Guiran
        2. SLA_bad_sorted.png
          55 kB
          Patrick Guiran

        Issue Links

          is related to

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-206 Issue Navigator unable to sort by SLA fields

          • Low - Low priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              dwierzbicka Dobroslawa Wierzbicka (Inactive)
              Votes:
              4 Vote for this issue
              Watchers:
              6 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: