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  1. Jira Service Management Cloud
  2. JSDCLOUD-206

Issue Navigator unable to sort by SLA fields

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    Description

      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      Due to the way the SLA data is stored, Lucene isn't able to grab the correct values for these fields and use them for sorting, although it's possible to request that in a JQL query.

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        1. SLA_bad_sorted_2.png
          SLA_bad_sorted_2.png
          60 kB
        2. SLA_bad_sorted.png
          SLA_bad_sorted.png
          55 kB

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          is related to

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-206 Issue Navigator unable to sort by SLA fields

          • Low - Low priority issues
          • Closed

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              Unassigned Unassigned
              dwierzbicka Dobroslawa Wierzbicka (Inactive)
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                Created:
                Updated:
                Resolved: