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Type:
Bug
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Resolution: Cannot Reproduce
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Priority:
Low
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Component/s: Assets - Reports
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None
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1
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Minor
Issue Summary
The "Count of Work Items" metric under Jira (not Jira Service Management) is not returning correct information, or it appears to work initially but returns no data after a page refresh.
Steps to Reproduce
- Navigate to Assets → Dashboards
- Create or edit a widget using the "Count of Work Items" metric under "Jira" (not "Jira Service Management")
- Configure group by: Work item creation date → Segment by: Work type
- Filters → Work item creation date: Past X months
Expected Results
The widget should consistently return accurate data.
Actual Results
No data is being displayed, or in some instances, the widget is returning data, but after a page refresh, the widget fails to display the previously shown information.
Workaround
Use the "Count of Work Items" under Jira Service Management source.