Some JSM Portal Sites using reCAPTCHA v1beta1 which is deprecated

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    • 1
    • Severity 3 - Minor

      Issue Summary

      Some JSM Portal Sites are still using RECAPTCHA v1beta, which has been deprecated. 

      This is showing an message stating this.  

      Steps to Reproduce

      1. On a Site where this is happening, open a portal link + choose a form to raise a ticket 
      2. Notice message on bottom-right corner:

      Expected Results

      For Sites to be using a later version of reCAPTCHA and this not to be showing. 

      Actual Results

      See screenshots above. 

      Workaround

      Currently, there is no known workaround for this behaviour. A workaround will be added here when available

        1. Screenshot 2026-07-23 at 10.44.12 am.png
          10 kB
          Talar Pavlovic
        2. Screenshot 2026-07-23 at 10.44.12 am-1.png
          10 kB
          Talar Pavlovic

              Assignee:
              Suhail Saifi
              Reporter:
              Talar Pavlovic
              Votes:
              1 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated: