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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Operations - On-call Schedules
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None
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1
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Severity 3 - Minor
Issue Summary
Cannot access global on-call schedules from Operations > On-call schedules (button greyed out with permission error), but works from Operations > General configuration > On-call schedules
Steps to Reproduce
- Go to Operations > On-call schedules in the sidebar.
- Locate a global on-call schedule in the list.
- Attempt to click the View schedule button.
Expected Results
- The View schedule button should be clickable for users with sufficient permissions (Product admin or Operations global admin).
- User should be able to view the schedule details.
Actual Results
- The View schedule button is greyed out.
- Tooltip/message: “You don’t have permission to view team’s operations.”
Workaround
Accessing the same schedule via Operations > General configuration > On-call schedules works as expected.