Project Summary link visible to Collaborator (Non-Licensed User) and redirects to “All Work” page

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • Component/s: Project Summary
    • None
    • 1
    • Severity 3 - Minor

      Issue Summary

      Currently, Collaborator (Non-Licensed User) don't have permission to access the Project Summary page in Jira Service Management projects. However, the user interface still displays a link to the Project Summary in the project navigation/sidebar for these users. When a Collaborator (Non-Licensed User) clicks this link, they are redirected to the “All Work” page instead of receiving a clear message about access restrictions.

      Steps to Reproduce

      1. Log in as a Collaborator (Non-Licensed User).
      2. Navigate to a Jira Service Management project.
      3. Observe that the Project Summary link is visible in the project navigation/sidebar.
      4. Click the Project Summary link.

      Expected Results

      • The Project Summary link should not be visible to users who don't have access.
        OR
      • Clicking the link should display a clear message indicating that the user does not have permission to view the Project Summary instead of redirecting to a different page.

      Actual Results

      • The Project Summary link is visible to a Collaborator (Non-Licensed User) without access.
      • Clicking the link redirects the user to the “All Work” page, which is confusing and does not explain the lack of access.

      Impact:

      • Causes confusion for Collaborator (Non-Licensed User).
      • Leads to a poor user experience, as users are not informed about why they can't access the Project Summary.

      Workaround

      Currently, there is no known workaround for this behaviour. A workaround will be added here when available

              Assignee:
              Unassigned
              Reporter:
              Bhavin Rathod
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                Created:
                Updated:
                Resolved: