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Suggestion
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Resolution: Fixed
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1
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Problem Definition
When admin made changes on help center announcement and save changes, it is not immediately reflected on Help Center.
Upon saving the changes, it looks like the change is reflected, but once the page is refreshed, the change gets reverted.
After a while (~30mins), the change finally gets reflected.
Suggested Solution
Improve the reflection time of the announcement changes on Help Center.
Why this is important
Help center announcement needs to address urgent matter such as incident information, and it needs to be immediately available for the users visiting the help center.
The changes on announcement have to be reflected on help center without delays.
Workaround
Currently, there is no workaround.
- is detailed by
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JSDCLOUD-17860 Updates made on Help Center announcement not reflected immediately
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- Short Term Backlog
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