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Type:
Suggestion
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Resolution: Unresolved
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Component/s: AI - Draft Reply, Issue View
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None
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5
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6
Issue Summary
In the Jira new navigation, comment field is too small limiting the visibility of long comments including large images or text content. Also the AI feature popup is truncated most of the time. It creates difficulty in typing as well as doesn't provide a whole preview of the comment added to the comment box unlike the Old Jira nav comment field
Steps to Reproduce
- Create a Jira ticket
- Add a long comment with large size image added to the comment box.
- Video showing the same: https://share.zight.com/9ZupoxrR
Expected Results
The comment box should be expandable as per the size of the comment or should have a preview option to display the draft added to the comment box.
Actual Results
Comment box size doesn't changes which makes it difficult to see the complete comment added within the box. Also, AI option is at the bottom of the box so the user needs to scroll down to check for that option.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
- is related to
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JRACLOUD-95841 Adding comments in draft/edit mode will limit the visibility of other comments in Jira tickets.
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- Gathering Impact
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