Customer tab on issue view has plain text links when opened via search

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    • 1
    • Severity 3 - Minor

      Issue Summary

      When a work item is accessed directly, the values under the 'Customer' tab are clickable links but when accessed via a search or filter, they show up as plain text.

      Steps to Reproduce

      1. Create a Jira Service Management work item.
      2. Populate the Customer and Organization fields.
      3. Access the Work item via a search or filter.

      Expected Results

      The Customer and Organisation values should be clickable links.

      Actual Results

      The Customer and Organisation values show up as plain text.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Zeeshan (Inactive)
            Votes:
            4 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated: